2-Year Quality Guarantee
Jewellery that holds your most meaningful memories should be made to last.
Every piece of My Little Locket Co jewellery is covered by our 2-Year Quality Guarantee against manufacturing faults, giving you extra peace of mind from the moment your order arrives.
Made With Quality in Mind
Our jewellery is carefully selected and created with quality, durability and everyday wear in mind.
Two Years of Reassurance
Your jewellery is covered against manufacturing faults for two years from the date of purchase.
Here If Something Isn't Right
If you believe your jewellery has developed a manufacturing fault, simply get in touch and I'll be happy to help.
What Does Our Quality Guarantee Cover?
What is covered?
Our 2-Year Quality Guarantee covers manufacturing faults relating to the construction or workmanship of your My Little Locket Co jewellery during the two-year guarantee period.
What isn't covered?
The guarantee does not cover general wear and tear, accidental damage, loss, scratches, damage caused by improper use or care, or changes to the appearance of your jewellery that occur as a result of normal wear.
What should I do if something goes wrong?
Please get in touch with details of your order, a description of the issue and clear photographs of the jewellery. I'll review the problem and, where the issue is covered by our Quality Guarantee, arrange an appropriate resolution.
What should I do if something goes wrong?
Please get in touch with details of your order, a description of the issue and clear photographs of the jewellery. I'll review the problem and, where the issue is covered by our Quality Guarantee, arrange an appropriate resolution.